Terms & Conditions
General
RC-Device is an ecommerce website that sells products and services to customers. By using our Site and purchasing products from us, you represent that you are of legal age to enter into a binding agreement and that you have read, understood, and agree to be bound by these Terms. We may modify these Terms at any time, and your continued use of our Site following any such modifications constitutes your acceptance of those modifications.
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Customer Care
At RC-Device, we strive to provide excellent customer service to all of our customers. If you have any questions or concerns about our products, services, or your order, please contact us through our Site or by email. We will make every effort to respond to your inquiry as quickly as possible. If you have a problem with your order, we will work with you to find a solution that meets your needs. We value your feedback and are committed to ensuring your satisfaction with our products and services.
Privacy & Safety
At RC-Device, we take your privacy and safety seriously. We use industry-standard security measures to protect your personal information, including your name, address, and payment information. We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with our trusted service providers for the purpose of fulfilling your order or providing you with customer service. We may also use your information for our own marketing purposes, but you can opt out of receiving marketing communications from us at any time. Our Site may contain links to third-party websites, but we are not responsible for the privacy practices or content of those websites. By using our Site, you agree to our Privacy Policy, which is incorporated into these Terms by reference.
Wholesale Inquiries
RC-Device welcomes wholesale inquiries from retailers, distributors, and other businesses interested in purchasing our products in bulk. If you are interested in purchasing our products for resale or distribution, please contact us through our Site or by email. We offer competitive pricing and volume discounts for wholesale orders, and we are committed to providing excellent customer service to our wholesale partners. We may require additional information, such as a tax ID or resale certificate, to process your wholesale order. We reserve the right to approve or deny any wholesale inquiry at our discretion.
Products and Services
RC-Device sells a variety of products, including but not limited to remote control devices, parts and accessories, and offers services related to remote control devices. We make every effort to ensure that all product information, including descriptions, pricing, and availability, is accurate and up-to-date. However, we do not guarantee that all information on our Site is error-free, complete, or current. We reserve the right to modify, suspend, or discontinue the sale of any product at any time, without prior notice.
Orders and Payment
To place an order on our Site, you must provide accurate and complete information, including your name, shipping address, billing address, and payment information. By submitting an order, you represent and warrant that the information you provide is accurate and complete. We accept payment by credit card, PayPal, and other payment methods as indicated on our Site. By submitting payment information, you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees. We reserve the right to cancel any order for any reason, including but not limited to errors in pricing or product availability.
Shipping and Delivery
We make every effort to ensure that your order is processed and shipped as quickly as possible. However, we do not guarantee delivery dates or times, and we are not responsible for any delays or damages caused by shipping carriers. We reserve the right to use any shipping carrier we choose, and we may offer expedited shipping for an additional fee. Risk of loss and title to products purchased from our Site pass to you upon delivery.
Returns and Refunds
If you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of delivery, subject to our return policy. To initiate a return, please contact us through our Site or by email. We may require that you provide proof of purchase, such as an order number or receipt. Returned products must be in their original packaging and in new, unused condition. We reserve the right to refuse returns that do not meet our return policy requirements.
Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of RC-Device or its content suppliers and is protected by United States and international copyright laws. You may not copy, reproduce, distribute, or display any content on our Site without our prior written consent. All trademarks, service marks, and logos used on our Site are the property of their respective owners.
Disclaimer of Warranties
Our Site and all products and services provided through our Site are provided “as is” without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Site or any products or services provided
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments