Shipping & Returns
Shipping Policy
RC-Device offers shipping to customers within the United States and internationally. We use a variety of shipping carriers, including USPS, UPS, and FedEx, to provide our customers with reliable and affordable shipping options. Shipping rates are calculated based on the weight and destination of your order. You can select your preferred shipping method and see the estimated shipping cost during the checkout process.
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Orders are typically processed and shipped within 1-2 business days, but processing times may vary depending on product availability and order volume. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that RC-Device is not responsible for any customs fees, taxes, or other fees that may be incurred for international orders.
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If you have any questions or concerns about your shipment, please contact us through our Site or by email. We will make every effort to assist you with any issues related to your order.
Return & Exchange Policy
RC-Device wants you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it for a refund or exchange within 30 days of the purchase date. To be eligible for a return or exchange, the item must be in its original condition and packaging, with all accessories included.
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To initiate a return or exchange, please contact us through our Site or by email. We will provide you with instructions for returning your item, including the shipping address and any necessary forms or documents. Please note that shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or damaged.
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Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If the item is eligible for a refund, we will process the refund within 7-10 business days, using the original payment method. If the item is eligible for an exchange, we will ship the new item to you within 1-2 business days of receiving the returned item.
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Please note that we do not accept returns or exchanges for items that have been used, damaged, or altered in any way. We reserve the right to refuse any return or exchange that does not meet our return policy criteria. If you have any questions or concerns about our return policy, please contact us through our Site or by email.