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RC-Devices Help Center

  • How long does it take to receive my order for remote control toys purchased on RC-Device's e-commerce website?
    Delivery time for remote control toys purchased on RC-Device's e-commerce website depends on the shipping method chosen and the destination. Standard shipping within the United States usually takes 5-15 business days, while expedited shipping takes 5-15 business days.
  • Can I get technical support for my remote control toy purchased on RC-Device's e-commerce website?
    Yes, RC-Device offers technical support for remote control toys purchased on their e-commerce website. Customers can contact their customer support team for assistance with any technical issues.
  • Can I use coupon codes or discounts when purchasing remote control toys on RC-Device's e-commerce website?
    Yes, RC-Device occasionally offers coupon codes or discounts for their remote control toys on their e-commerce website. Customers can enter the code at checkout to receive the discount.
  • How can I contact RC-Device's customer support team?
    Customers can contact RC-Device's customer support team by emailing info@rc-devices.com or by filling out the contact form on their e-commerce website. They aim to respond within 24 hours.
  • What is the return policy for remote control toys purchased on RC-Device's e-commerce website?
    RC-Device offers a 14-day return policy for all remote control toys purchased on their e-commerce website. If a customer is not satisfied with their purchase, they can return the item within 14 days for a full refund or exchange.
  • What should I do if the remote control toy I received is defective or damaged?
    Customers should contact RC-Device's customer support team if they receive a defective or damaged remote control toy. They may be eligible for a replacement or refund.
  • Does RC-Device offer wholesale pricing for businesses looking to purchase remote control toys?
    Yes, RC-Device offers wholesale pricing for businesses looking to purchase remote control toys in bulk. Interested businesses can contact RC-Device's customer support team for more information.
  • Does RC-Device offer gift wrapping or personalized messages for remote control toys purchased on their e-commerce website?
    No, RC-Device does not offer gift wrapping or personalized messages for remote control toys purchased on their e-commerce website at this time.
  • What payment methods are accepted for purchasing remote control toys on RC-Device's e-commerce website?
    RC-Device accepts several payment methods for purchasing remote control toys on their e-commerce website. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Customers can also choose to pay with PayPal.
  • Does RC-Device offer international shipping for remote control toys purchased on their e-commerce website?
    Yes, RC-Device offers international shipping for remote control toys purchased on their e-commerce website. However, shipping rates and delivery times may vary depending on the destination country.
  • How long does it typically take for RC-Device to process an order of remote control toys?
    RC-Device typically processes orders of remote control toys within 1-5 business days. Shipping times may vary depending on the customer's location.
  • What type of remote control toys does RC-Device offer on their e-commerce website?
    RC-Device offers a wide variety of remote control toys on their e-commerce website. These include drones, cars, boats, helicopters, and airplanes, robots and more. Customers can browse through different categories to find the type of toy they are interested in.
  • How can I track my order for remote control toys purchased on RC-Device's e-commerce website?
    After placing an order on RC-Device's e-commerce website, customers receive an order confirmation email. This email contains a tracking number that can be used to track the order. Customers can also log in to their account on RC-Device's website to track their order.
  • Are batteries included with remote control toys purchased on RC-Device's e-commerce website?
    Whether or not batteries are included with remote control toys purchased on RC-Device's e-commerce website depends on the specific product. This information should be included in the product description.
  • Does RC-Device offer any warranties for remote control toys purchased on their e-commerce website?
    Yes, RC-Device offers a warranty for most remote control toys purchased on their e-commerce website. The length of the warranty varies by product, and details should be included in the product description.
  • Does RC-Device offer free shipping for remote control toys purchased on their e-commerce website?
    Yes, RC-Device offers free shipping for all remote control toys purchased on their e-commerce website. However, this offer is valid only for orders within the United States.
  • Is it safe to enter my credit card information on RC-Device's e-commerce website?
    Yes, it is safe to enter your credit card information on RC-Device's e-commerce website. They use industry-standard SSL encryption to protect sensitive information.
  • Can I cancel my order for remote control toys on RC-Device's e-commerce website?
    If you need to cancel your order for remote control toys on RC-Device's e-commerce website, you should contact their customer support team as soon as possible. If the order has not yet been shipped, it can usually be canceled.
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